Cannot Send Mail - Authentication Error
Problem
The user receives an error message: "Cannot send mail. Unable to authenticate with the current session's credentials."
Solution
This error typically indicates that the email account's authentication token has expired or become invalid. To resolve:
- For Gmail accounts: Go to Airmail Settings → Accounts → double-click on the Gmail account → User → Refresh Token.
- For IMAP/POP accounts: Go to Airmail Settings → Accounts → re-enter the password in both the IMAP and SMTP fields.
- For Outlook/Exchange: Create a new app-specific password via the Outlook web login and update it in Airmail.
After updating credentials, restart the Airmail app and try sending again.
Updated on: 03/28/2026
Thank you!