Dock Badge Not Showing Unread Email Count on Mac

<h2>Problem</h2><p>The Airmail icon in the macOS Dock doesn't show a badge with the unread email count, even though you have unread messages.</p><h2>Solution</h2><h3>Step 1: Enable Badge Count in Airmail</h3><ol><li>Open Airmail</li><li>Go to <strong>Settings → Notifications</strong></li><li>Make sure <strong>"Badge Count"</strong> or <strong>"Show Badge"</strong> is enabled</li><li>Check the badge count setting — you can choose between:<ul><li>All Unread</li><li>Inbox Only</li><li>Per Account</li></ul></li></ol><h3>Step 2: Check macOS Notification Settings</h3><ol><li>Open <strong>System Settings → Notifications</strong></li><li>Find <strong>Airmail</strong> in the app list</li><li>Make sure <strong>Notifications</strong> are allowed</li><li>Check that <strong>"Badges"</strong> is enabled</li></ol><h3>Step 3: Check Focus Mode</h3><p>If you have a Focus mode active (Do Not Disturb, Work, etc.), it may be hiding badge counts:</p><ol><li>Go to System Settings → Focus</li><li>Check if Airmail is allowed to show notifications in your active Focus mode</li></ol><h3>Step 4: Restart</h3><ul><li>Quit Airmail completely (Cmd+Q) and reopen it</li><li>If that doesn't work, try logging out and back into macOS</li></ul>

Updated on: 03/28/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!