Dock Badge Not Showing Unread Email Count on Mac
Problem
The Airmail icon in the macOS Dock doesn't show a badge with the unread email count, even though you have unread messages.
Solution
Step 1: Enable Badge Count in Airmail
- Open Airmail
- Go to Settings → Notifications
- Make sure "Badge Count" or "Show Badge" is enabled
- Check the badge count setting — you can choose between:
- All Unread
- Inbox Only
- Per Account
Step 2: Check macOS Notification Settings
- Open System Settings → Notifications
- Find Airmail in the app list
- Make sure Notifications are allowed
- Check that "Badges" is enabled
Step 3: Check Focus Mode
If you have a Focus mode active (Do Not Disturb, Work, etc.), it may be hiding badge counts:
- Go to System Settings → Focus
- Check if Airmail is allowed to show notifications in your active Focus mode
Step 4: Restart
- Quit Airmail completely (Cmd+Q) and reopen it
- If that doesn't work, try logging out and back into macOS
Updated on: 03/28/2026
Thank you!