Dock Badge Not Showing Unread Email Count on Mac

Problem

The Airmail icon in the macOS Dock doesn't show a badge with the unread email count, even though you have unread messages.

Solution

Step 1: Enable Badge Count in Airmail

  1. Open Airmail
  2. Go to Settings → Notifications
  3. Make sure "Badge Count" or "Show Badge" is enabled
  4. Check the badge count setting — you can choose between:
    • All Unread
    • Inbox Only
    • Per Account

Step 2: Check macOS Notification Settings

  1. Open System Settings → Notifications
  2. Find Airmail in the app list
  3. Make sure Notifications are allowed
  4. Check that "Badges" is enabled

Step 3: Check Focus Mode

If you have a Focus mode active (Do Not Disturb, Work, etc.), it may be hiding badge counts:

  1. Go to System Settings → Focus
  2. Check if Airmail is allowed to show notifications in your active Focus mode

Step 4: Restart

  • Quit Airmail completely (Cmd+Q) and reopen it
  • If that doesn't work, try logging out and back into macOS

Updated on: 03/28/2026

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