Emails Being Sent Blank or Without Content

<h2>Problem</h2><p>When you compose and send an email in Airmail, the recipient receives a blank email with no body text, even though you typed content before sending.</p><h2>Solution</h2><h3>Step 1: Check Your Signature Settings</h3><p>Sometimes a signature conflict can cause the email body to be stripped:</p><ol><li>Go to <strong>Settings → Signatures</strong></li><li>Try disabling your signature temporarily</li><li>Send a test email to yourself</li><li>If the email arrives with content, the issue is related to your signature format</li></ol><h3>Step 2: Reset the Composer</h3><ol><li>Quit Airmail completely (Cmd+Q on Mac)</li><li>Reopen Airmail</li><li>Compose a new email and send a test</li></ol><h3>Step 3: Check Formatting</h3><ul><li>If you're pasting content from another app, try using <strong>Paste as Plain Text</strong> (Cmd+Shift+V)</li><li>Rich text formatting from external sources can sometimes cause rendering issues</li></ul><h3>Step 4: Update Airmail</h3><p>Make sure you're running the latest version of Airmail from the App Store. This issue has been addressed in recent updates.</p><h3>Step 5: Re-add Your Account</h3><p>If the problem persists:</p><ol><li>Go to Settings → Accounts</li><li>Remove the affected email account</li><li>Re-add it</li><li>Test sending again</li></ol><p>If none of the above works, please contact support with your Airmail version and email provider details.</p>

Updated on: 03/28/2026