Enabling Real-Time Inbox Monitoring

Problem

The user's email accounts can send messages but not receive new emails in Airmail.

Solution

If accounts can send but not receive, check the following:

• Ensure Real Time Inbox Monitoring is enabled: go to Airmail Settings → Real Time Inbox Monitoring and enable it.
• Check that notifications are enabled for each account: go to Airmail Settings → Notifications and verify each account is enabled.
• Verify your internet connection is stable.
• Try refreshing the inbox manually by pulling down on the message list.

If the issue persists, try removing and re-adding the email account.