How to Add a Custom IMAP/POP Email Account to Airmail

<h2>Problem</h2><p>You have a custom domain email or a lesser-known email provider that isn't listed in Airmail's account setup, and you need to add it manually.</p><h2>Solution</h2><h3>Step 1: Get Your Server Settings</h3><p>Contact your email provider or hosting company to get:</p><ul><li><strong>IMAP Server</strong> address (e.g., mail.yourdomain.com)</li><li><strong>IMAP Port</strong> (usually 993 for SSL, 143 for non-SSL)</li><li><strong>SMTP Server</strong> address (for sending)</li><li><strong>SMTP Port</strong> (usually 587 for TLS, 465 for SSL)</li><li><strong>Security type</strong> (SSL/TLS or STARTTLS)</li><li><strong>Username</strong> (usually your full email address)</li></ul><h3>Step 2: Add Account in Airmail</h3><ol><li>Go to <strong>Settings → Accounts → Add Account</strong></li><li>Select <strong>Other (IMAP)</strong> or <strong>Other (POP)</strong></li><li>Enter your email address and password</li><li>If auto-detection fails, tap <strong>Manual Setup</strong></li><li>Enter the IMAP and SMTP server settings from Step 1</li><li>Save and test the connection</li></ol><h3>IMAP vs POP</h3><ul><li><strong>IMAP</strong> (recommended): Syncs emails between Airmail and the server. Changes on one device appear on all devices.</li><li><strong>POP</strong>: Downloads emails to the device and may remove them from the server. Not recommended for multi-device use.</li></ul><h3>Common Issues</h3><ul><li>Double-check username — some servers require the full email, others just the part before @</li><li>Try both SSL/TLS and STARTTLS if one doesn't work</li><li>Verify the password is correct by logging into webmail first</li><li>Some hosts require you to enable IMAP access in their control panel (cPanel, Plesk, etc.)</li></ul>

Updated on: 03/28/2026