How to Add a Custom IMAP/POP Email Account to Airmail

Problem

You have a custom domain email or a lesser-known email provider that isn't listed in Airmail's account setup, and you need to add it manually.

Solution

Step 1: Get Your Server Settings

Contact your email provider or hosting company to get:

  • IMAP Server address (e.g., mail.yourdomain.com)
  • IMAP Port (usually 993 for SSL, 143 for non-SSL)
  • SMTP Server address (for sending)
  • SMTP Port (usually 587 for TLS, 465 for SSL)
  • Security type (SSL/TLS or STARTTLS)
  • Username (usually your full email address)

Step 2: Add Account in Airmail

  1. Go to Settings → Accounts → Add Account
  2. Select Other (IMAP) or Other (POP)
  3. Enter your email address and password
  4. If auto-detection fails, tap Manual Setup
  5. Enter the IMAP and SMTP server settings from Step 1
  6. Save and test the connection

IMAP vs POP

  • IMAP (recommended): Syncs emails between Airmail and the server. Changes on one device appear on all devices.
  • POP: Downloads emails to the device and may remove them from the server. Not recommended for multi-device use.

Common Issues

  • Double-check username — some servers require the full email, others just the part before @
  • Try both SSL/TLS and STARTTLS if one doesn't work
  • Verify the password is correct by logging into webmail first
  • Some hosts require you to enable IMAP access in their control panel (cPanel, Plesk, etc.)

Updated on: 03/28/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!