How to Add a Custom IMAP/POP Email Account to Airmail
Problem
You have a custom domain email or a lesser-known email provider that isn't listed in Airmail's account setup, and you need to add it manually.
Solution
Step 1: Get Your Server Settings
Contact your email provider or hosting company to get:
- IMAP Server address (e.g., mail.yourdomain.com)
- IMAP Port (usually 993 for SSL, 143 for non-SSL)
- SMTP Server address (for sending)
- SMTP Port (usually 587 for TLS, 465 for SSL)
- Security type (SSL/TLS or STARTTLS)
- Username (usually your full email address)
Step 2: Add Account in Airmail
- Go to Settings → Accounts → Add Account
- Select Other (IMAP) or Other (POP)
- Enter your email address and password
- If auto-detection fails, tap Manual Setup
- Enter the IMAP and SMTP server settings from Step 1
- Save and test the connection
IMAP vs POP
- IMAP (recommended): Syncs emails between Airmail and the server. Changes on one device appear on all devices.
- POP: Downloads emails to the device and may remove them from the server. Not recommended for multi-device use.
Common Issues
- Double-check username — some servers require the full email, others just the part before @
- Try both SSL/TLS and STARTTLS if one doesn't work
- Verify the password is correct by logging into webmail first
- Some hosts require you to enable IMAP access in their control panel (cPanel, Plesk, etc.)
Updated on: 03/28/2026
Thank you!