How to Disable Account Color Indicators in Airmail

<h2>Problem</h2><p>After an internet outage or connectivity issue, Airmail shows red circles or colored indicators next to your accounts, and they won't go away even after reconnecting.</p><h2>Solution</h2><p>The colored circles/indicators next to account names represent the account status or are part of the "Account Color" feature. Here's how to manage them:</p><h3>Disable Account Color</h3><ol><li>Open Airmail</li><li>Go to <strong>Settings → Messages</strong></li><li>Find <strong>"Account Color"</strong></li><li>Toggle it <strong>OFF</strong></li></ol><h3>Red Circle Meaning</h3><p>A <strong>red circle</strong> next to an account typically means there's a connection or authentication error:</p><ul><li>Check your internet connection</li><li>Try removing and re-adding the account</li><li>For Gmail/Outlook: re-authenticate by going to Settings → Accounts → [Account] and signing in again</li><li>For IMAP accounts: verify your server settings and password are correct</li></ul><h3>After Internet Outage</h3><p>If the red indicator appeared after an internet outage:</p><ol><li>Make sure you're back online</li><li>Quit Airmail completely (Cmd+Q)</li><li>Reopen Airmail — it should reconnect automatically</li><li>If the indicator persists, go to Settings → Accounts and check each account's status</li></ol>

Updated on: 03/28/2026