How to Request a Refund for Airmail Pro

<h2>Question</h2><p>You want a refund for your Airmail Pro subscription or purchase.</p><h2>Answer</h2><p>Airmail purchases and subscriptions are processed through the <strong>Apple App Store</strong>. Airmail does not handle billing or refunds directly.</p><h3>How to Request a Refund from Apple</h3><ol><li>Go to <strong><a href="https://reportaproblem.apple.com/">reportaproblem.apple.com</a></strong></li><li>Sign in with your Apple ID</li><li>Find the Airmail Pro purchase in your recent transactions</li><li>Click <strong>"Report a Problem"</strong> next to the charge</li><li>Select the reason for your refund request</li><li>Submit the request</li></ol><p>Apple typically processes refund requests within 48 hours.</p><h3>Important Notes</h3><ul><li>Refund decisions are made by Apple, not by the Airmail team</li><li>You can also contact Apple Support directly for assistance</li><li>Make sure to cancel your subscription first to avoid future charges (see our article on canceling subscriptions)</li></ul>

Updated on: 03/28/2026