How to Request a Refund for Airmail Pro

Question

You want a refund for your Airmail Pro subscription or purchase.

Answer

Airmail purchases and subscriptions are processed through the Apple App Store. Airmail does not handle billing or refunds directly.

How to Request a Refund from Apple

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find the Airmail Pro purchase in your recent transactions
4. Click "Report a Problem" next to the charge
5. Select the reason for your refund request
6. Submit the request

Apple typically processes refund requests within 48 hours.

Important Notes

• Refund decisions are made by Apple, not by the Airmail team
• You can also contact Apple Support directly for assistance
• Make sure to cancel your subscription first to avoid future charges (see our article on canceling subscriptions)