"No Connection Available" Error on iPhone — Fix
Problem
Airmail on iPhone shows "No connection available" for all mailboxes, even though your phone is connected to the internet.
Solution
Step 1: Check iOS Cellular/Wi-Fi Settings
- Go to Settings → Cellular (or Mobile Data)
- Scroll down to find Airmail
- Make sure the toggle is ON (green)
- Also check Settings → Wi-Fi and ensure you're connected
Step 2: Check Background App Refresh
- Go to Settings → General → Background App Refresh
- Make sure it's enabled for Airmail
Step 3: Reset Network Settings
If the above doesn't work:
- Go to Settings → General → Transfer or Reset iPhone → Reset
- Tap Reset Network Settings
- This will reset Wi-Fi passwords but often fixes connectivity issues
Step 4: Reinstall Airmail
- Delete the Airmail app
- Reinstall from the App Store
- Re-add your email accounts
Note: This error can also appear temporarily during iOS updates or when switching between Wi-Fi and cellular data.
Updated on: 03/28/2026
Thank you!