Articles on: iOS

Troubleshooting | iCloud Sync

If you are experiencing any problems with iCloud sync, please look through these common problems

associated with iCloud Sync.


Error Message: Verify your iCloud Credentials


If you receive the error 'Verify your iCloud Credentials' while trying to add an email account using iCloud

Import, please check the following:


  1. Tap on Settings on your iOS Device


  1. Scroll down to iCloud and tap on it


If iCloud is not setup on your iOS device, please do it now. For help with this, visit http://www.apple.com/icloud/setup/ios.html


  1. Tap on iCloud Drive


If iCloud Drive is not enabled, enable it now.


  1. Enable Airmail App to use iCloud Drive.



  1. Go back to Airmail and try to import your accounts.


Error Message: Disabled by System


If you see an error 'Disabled by System' in Airmail's Settings, please follow the steps above.

Updated on: 02/28/2019

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