Troubleshooting | iCloud Sync
If you are experiencing any problems with iCloud sync, please look through these common problems
associated with iCloud Sync.
Error Message: Verify your iCloud Credentials
If you receive the error 'Verify your iCloud Credentials' while trying to add an email account using iCloud
Import, please check the following:
- Tap on Settings on your iOS Device
- Scroll down to iCloud and tap on it
If iCloud is not setup on your iOS device, please do it now. For help with this, visit http://www.apple.com/icloud/setup/ios.html
- Tap on iCloud Drive
If iCloud Drive is not enabled, enable it now.
- Enable Airmail App to use iCloud Drive.
- Go back to Airmail and try to import your accounts.
Error Message: Disabled by System
If you see an error 'Disabled by System' in Airmail's Settings, please follow the steps above.
Updated on: 02/28/2019
Thank you!