Read Receipts - Airmail for iOS - Only for old users
Please note that the read receipts will not be available for the users who have bought the app from the App Store after the May 11, 2017 update
This article explains all about using 'Read Receipts' in Airmail. 'Read Receipts' feature is used by senders of an email to track the messages - whether they have been read or not.
Where to find the setting for 'Read Receipts'?
Please go to Airmail Settings as shown in the picture below.
 and you can also customize the number of preview lines you want to see in the message list.
To access this feature, please go to Airmail > Settings as shown in the picture below.
Then go to 'Appearance Section of the Settings > Font Size and preview' as shown in the picture below.Some readersSmart Notifications - Airmail for iOS
Airmail has introduced a new feature called 'Smart Notifications' which allows you to choose whether you want the notifications from the real contacts or all incoming messages.
This means that you can wish to NOT get notified for every bulk mail message or newsletter or some similar sources. This allows you to get notifications of only IMPORTANT messages and not all of them.
To achieve this behaviour, go to Airmail Settings.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-Some readersiOS: Smart folder
How to create a Smart folder on iOS version of Airmail
Please follow these steps to create a smart folder in iOS version.
Tap on the "Search" icon appearing at the top of the email list.
Select the Purple colored folder appear in place of Search icon.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/ee7023cSome readersNotification Troubleshoot - Airmail for iOS
Airmail allows you to set separate notification settings for each account. If you are not receiving notifications please make sure to enable the below settings:
Real Time Inbox Monitoring is enabled in Airmail settings > Real time inbox monitoring
And check if the notification is enabled for each of the accounts under Airmail Settings > Tap on the account to enter account settings > Account NotificaSome readersCreating Signatures - Airmail for iPad
In Airmail, you can easily create the signatures for your accounts, so that they are automatically shown each time you compose a new message.
To create a signature for an account in Airmail, please follow the steps described below.
Please go to Airmail Settings as shown in the picture below.
Then choose the account for which you want to create a signatureSome readersTemplates : Airmail for iOS
Airmail now introduces "Templates" for iOS!
You can create templates within the composer. You have to type the template content in the composer and then you can save it as template by tapping on template button.
Please follow the screenshots below to create templates:
To edit the previously created templates, please follow the steps-
Select the template thatSome readersInterface | Labels
Labels/Folders can be customized in Airmail app. This article will look at the different options for
customizing folders.
Customize a Label
Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu.
Scroll down to Labels and tap on it
Tap on the preferred email account
Now tap and hold on the label you wish to customize.
The folder properties will now appear:
How to block an address?
Just open a message and tap the three dots button to access the actions. Choose 'Block' from the list, the three dots action list is shown in the picture below.
 and you can also
customize the number of preview lines you want to see in the message list.
To access this feature, please go to Airmail > Settings as shown in the picture below.
Then go to 'Appearance Section of the Settings > Font Size and preview' as shown in the picture belFew readersInterface | Composing Email
The Airmail Message composer is feature-rich and thus making it very versatile. This article will discuss all
the options extensively.
Create a new mail:
To create a new message, click on the new message icon
in the top right corner of the message list.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/b1a8c6c3-0Few readersSettings | Workflow
The workflow settings in Airmail app are there to make operation easier. This article focusses on workflow
settings.
The following options can be set:
Conversation:
With this workflow setting, conversations can be enableFew readersTroubleshooting | iCloud Sync
If you are experiencing any problems with iCloud sync, please look through these common problems
associated with iCloud Sync.
Error Message: Verify your iCloud Credentials
If you receive the error 'Verify your iCloud Credentials' while trying to add an email account using iCloud
Import, please check the following:
Tap on Settings on your iOS DevicFew readersMute Address - Airmail for iOS
Airmail now allows you to mute a particular address which will result in ceased notifications for all the 'Muted Addresses'.
How to mute an address?
Just open a message and tap the three dots button to access the actions. Choose 'Mute' from the list, the three dots action list is shown in the picture below.
OR
Just swipe to open up the 'Action List' as shFew readersContacts | Set as VIP
The advantages of a VIP contact:
It appears in the Sidebar Menu
Notification can be set to be allowed only for VIP contacts.
Mail items are grouped under the a VIP contact
Set contact as a VIP
Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu.
Tap on Contacts.
Tap on All Contacts.
Scroll to the contact and tap on it.
A summary of the contact will now be diFew readersTips to Improve iOS Background Activity
You can always benefit from the three points discussed in the following section to improve the sync and
activity for Airmail.
Generally, the background activity for Airmail depends on this question, "How many apps are you
using in background?" Therefore, if you limit the number of background apps, Airmail will get more priority for the background sync. This will also get Airmail to download the message bodies quickly.
Secondly, if you use Airmail regularly throughout the day, it willFew readersSettings | Actions
The actions in this article refer to the Action Sidebar when viewing an email.
To access, the action sidebar, simply swipe from the right to the left while viewing an email, as shown in the example:
Set the Actions or Reorder
Tap the menu icon ≡ in the top left corner of the app, which will reveal the menu.
Tap on Settings.
Scroll down to ActioFew readersInterface | Customise Sidebar Menu
The Sidebar Menu is fully customizable. This article will look at the different options to customize it.
Customization Options
To edit the Sidebar Menu, simple click on the menu icon ≡ in the top left corner on the app, which will reveal the menu. Proceed to customize the menu by clicking on 'Edit'.
A list will display the options to customize the menu iFew readersFollow Up Reminders - Airmail for iOS
Airmail now introduces a new feature which will help you to set reminders on the outgoing messages, which can be turned on while sending. It reminds you at that set time if the message is not replied to before the specified time.
You can toggle this feature ON from the composer itself as shown in the picture below.
After tapping on the 'Remind Me' icon, youFew readersTestFlight Notifications : Airmail for iOS
You can control the notifications for the updates of Airmail beta from the TestFlight app.
Please follow the steps below to unsubscribe from the notifications-
Open the TestFlight app
Open Airmail beta
Notifications
Disable mobile notification
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/7454e3a6-3e88-4122Few readersInterface | Filters
Airmail App makes use of 5 different options to filter out unwanted messages. These filters can be used as
a stand-alone filter, or in combination with one or any of the other filters.
Locating the Filters
The filters are only available in the message list and will only be revealed when swiping downwards and
hide when swiping upwards.
Filters can be eFew readersDo Not Disturb - Airmail for iPhone
Airmail now has a new feature called 'Do Not Disturb'. This feature provides the notifications for the defined time period and stop them for the excluded time period. This is an individual account feature, so you can choose whether you want to enable this for all accounts or only some of the accounts.
To turn on this feature, please follow the procedure as explained below.
First go to Airmail Settings as shown in the picture below.
![](https://storage.crisp.chat/users/helpdesk/website/cda391dFew readersWidgets - Airmail for iPhone
Airmail for iPhone has introduced widgets for iOS 10 or later version. These are of two types -
Airmail To Do - Which displays the to do messages from Airmail.
Airmail Inbox - Which displays the latest messages in Airmail.
To include the widgets in Airmail, follow the steps below -
Go to the widget screen, scroll down to the bottom of the page and follow the screenshot.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/7657f578-87fe-4fd7-8bc2-Few readersSettings | Composer
This article focusses on the settings to customise the email composer.
Customize Composer
Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu.
Tap on Settings
Scroll down to the composer section
Edit Default Sender
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/a1Few readersHow to Create iPhone Exclusive Signatures - Airmail for iPhone
Airmail now allows you to create signatures in iPhone which are restricted to the Airmail for iPhone app .
only. This too, can be customized per account, which means you can do this for the custom number of
accounts from your list or all of them.
To achieve this behaviour, please follow the steps as explained below.
Firstly, go to Airmail Settings as shown in the picture below.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/3b2ded81-da0b-455f-bbFew readersEnable iCloud Drive - Airmail for iPhone
Airmail uses iCloud Drive for two purposes, of course, only if you allow Airmail to use it.
1. iCloud Sync
Airmail syncs its preferences and accounts over iCloud to multiple devices. This helps you keep the app in
sync with all the devices and eventually enhancing the experience while using Airmail on all platforms. This
can only be done if you allow Airmail to use your iCloud Drive. You can find the detailed article about
iCloud here.
2. Save Messages on iCloud Drive
AFew readersAccount Setup | Google in iOS
This article focusses on setting up a Google Account on Airmail.
Please follow these steps to add your Google or Google Apps account.
If starting a new setup of Airmail for iOS, please choose Google from the list
Alternatively, click on the Menu icon
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/cd93764b-3995-42e8Few readersSettings | Enable Global Address List
Airmail is able to search for contacts in the Global Address List of Microsoft Exchange or Google Apps.
By default this setting is disabled and needs to be enabled for the specific mail account.
Enable Global Address List
Tap ≡ the menu icon in the top left corner on the app, which will reveal the menu.
Tap on the Google Apps or Microsoft Exchange Account
Tap to enable Google Address List. If enabled, the button will be green.
![](https://storage.crisp.chat/users/helpdesk/wFew readersSwipe Actions - Airmail for iOS
This article focusses on the left and right swipe actions while in the message list of the Airmail App.
Note that a maximum of 4 actions may be assigned to swipe.
Set & Reorder Swipe Actions
Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu.
Tap on Settings.
Scroll down to 'Swipes' and tap on it.
Choose toFew readersSiri - Airmail for iOS
Airmail supports sending messages with Siri command.
To enable this feature, please go to iOS Settings > Siri > App Support and enable Airmail from there. Please refer to the following screenshot.
Then simply command Siri "Send a message to Steve with Airmail" and the composer will open up asking you for the content of the message and then finally, commandFew readersCreating Signatures - Airmail for iPhone
In Airmail, you can easily create the signatures for your accounts, so that they are automatically shown
each time you compose a new message.
To create a signature for an account in Airmail, please follow the steps described below.
Please go to Airmail Settings as shown in the picture below.
2. Then choose the account or which you want to create a signatFew readersInterface | Search
This article will cover the easiest way to search for a message in Airmail for iOS.
Tapping on the magnifying glass
at the top of the message list, reveals the search toolbar:
By starting to type in the search toolbar, messages wFew readersNotifications Based on Location - Airmail for iOS
Airmail now allows you to get the notifications based on the locations that you choose in Airmail. This is an individual account setting, therefore you can choose whether you want this for all accounts or just a few of them.
Please follow the instructions to enable this feature.
Go to Airmail Settings as shown in the picture below.
Then choose the accounFew readersSettings | Touch ID
With the latest update of Airmail, Touch ID is now supported to help secure your emails.
Enable Touch ID
Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu.
Tap on Settings
Scroll down to the Advanced section
4. Tap on the Touch ID button to activate. If the button is green, Touch ID is enabled. If you are enablingFew readersInterface | Tap & Hold
The Airmail app uses the Tap & Hold feature to enhance the user experience. This article will feature and
briefly focus on where this feature can be used. Each feature will be discussed in detail in this article
hereunder.
1. Multiple Selection
To select multiple messages in the message list, simply tap and hold on any message to reveal a selection
bar on the left.
 and attachments to your iCloud Drive. Please note: iCloud Drive should be enabled to use this feature. Here is the article on how to enable iCloud Drive
This feature is now available in the 'Action List' and can be easily accessed as described below.
Saving on iCloud Drive while readinFew readersIntegration - Day One - Airmail for iPhone
Airmail has introduced a new integration with the app 'Day One' and you can easily send messages to
'Day One' easily.
How to enable 'Day One' integration in Airmail?
Please make sure that you have the app Day One already installed on your device and then follow
the steps.
Go to Airmail Settings.
Choose 'Services' from the settings.
Scroll down to the bottom of the 'Services' list to find 'Day One'.
Turn the switch for 'Day One' green.
How to send a message to 'Day One'Few readersiMessage Access for Attachments - Airmail for iPhone
Airmail 1.3 now has the new feature which allows iMessage on your iPhone to access the attachments from Airmail.
To access the Airmail attachments in iMessage, please follow the steps explained below.
Go to iMessage and tap on the App Store icon as shown in the picture below.
Then tap on the four dots icon as shown in the picture below.
 and hold the Airmail icon on the home screen. This will reveal 4 shortcut options.
2. Tap on the the shortcut to activate the action.
Airmail will now open ready to use the chosen action.
3D TouchFew readers