Read Receipts - Airmail for iOS - Only for old users
Please note that the read receipts will not be available for the users who have bought the app from the App Store after the May 11, 2017 update
This article explains all about using 'Read Receipts' in Airmail. 'Read Receipts' feature is used by senders of an email to track the messages - whether they have been read or not.
Where to find the setting for 'Read Receipts'?
Please go to Airmail Settings as shown in the picture below.
![](https://storage.crisp.chat/users/helpdesk/websitVery popularSync iCloud settings - Airmail for iOS
The purpose of iCloud Sync is to sync preferences and account between iOS and Mac OS X devices.
With airmail app you have control over what settings can be synced.
If you have problems with iCloud sync, please read the Enable iCloud Drive - Airmail for iOS
Edit iCloud Preferences
Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu.
Tap on Settings
Scroll down to iCloud Sync and tap on it.PopularTemplates : Airmail for iOS
Airmail now introduces "Templates" for iOS!
You can create templates within the composer. You have to type the template content in the composer and then you can save it as template by tapping on template button.
Please follow the screenshots below to create templates:
To edit the previously created templates, please follow the steps-
Select the template thatPopularSmart Notifications - Airmail for iOS
Airmail has introduced a new feature called 'Smart Notifications' which allows you to choose whether you want the notifications from the real contacts or all incoming messages.
This means that you can wish to NOT get notified for every bulk mail message or newsletter or some similar sources. This allows you to get notifications of only IMPORTANT messages and not all of them.
To achieve this behaviour, go to Airmail Settings.
 and you can also customize the number of preview lines you want to see in the message list.
To access this feature, please go to Airmail > Settings as shown in the picture below.
Then go to 'Appearance Section of the Settings > Font Size and preview' as shown in the picture below.Some readersiOS: Smart folder
How to create a Smart folder on iOS version of Airmail
Please follow these steps to create a smart folder in iOS version.
Tap on the "Search" icon appearing at the top of the email list.
Select the Purple colored folder appear in place of Search icon.
How to block an address?
Just open a message and tap the three dots button to access the actions. Choose 'Block' from the list, the three dots action list is shown in the picture below.
 and you can also
customize the number of preview lines you want to see in the message list.
To access this feature, please go to Airmail > Settings as shown in the picture below.
Then go to 'Appearance Section of the Settings > Font Size and preview' as shown in the picture belFew readersGroup Contacts: Airmail for iOS
Airmail does not let the users to create groups within the app, but you can sync all the groups created on Apple contacts, Gmail contacts, and Exchange contacts.
Import contact option should be enabled under the Gmail and Exchange account settings and clicking on Sync contacts within the Airmail settings will sync all the contacts and Groups from Gmail, Exchange, and Apple Contact app.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/9963fd3f-f794-483Few readersCustom Actions - Airmail for iPhone
Airmail now offers 'Custom Actions' for iOS.
What are 'Custom Actions'?
'Custom Action' provides you the capability to define a sequence of Actions, which you use for certain
messages on a regular basis.
The newly created Custom Actions will be added to the 'Action List' along with the previous actions. This
way, you can simply choose to apply a Custom Action on a message as a simple action to save thFew readersAirmail iOS URL Scheme
Create Message
URL Scheme:
airmail://compose?subject=subject&from=from&to=to&cc=cc&bcc=bcc&plainBody=plainBody&htmlBody=htmlBody
Example:
airmail://compose? subject=Message%20subject&to=joe%40example.com&ann%40example.com&plainBody=Message%20body
X-Callback from a differnt app
airmail://x-callback-url/send?from=info%40email.com&subject=subj&to=infoto%40email.com&plainBody=hello&x-source=sourceapp&x-success=sourceapp%3A%2F%2Fsuccess&x-error=sourceapp%3A%2F%2Few readersUndo Send - Airmail for iOS
Airmail now introduces a new feature known as 'Undo Send'.
'Undo Send' allows you to undo sending of a message that you have just sent, by tapping on the 'Undo Send' button.
'Undo Send' button is available at the bottom section of the message list.Right after you send a message you can set a particular time period as per your needs before which you can undo the sending of the message. Please refer to the picture below for the location of the 'Undo Send' button.
![](https://storage.crisp.cFew readersTestFlight Notifications : Airmail for iOS
You can control the notifications for the updates of Airmail beta from the TestFlight app.
Please follow the steps below to unsubscribe from the notifications-
Open the TestFlight app
Open Airmail beta
Notifications
Disable mobile notification
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/7454e3a6-3e88-4122Few readersAccount Setup | IMAP in iOS
IMAP is a generic protocol that is used by most email providers around the world. Make sure that the IMAP service is enabled before continuing.
To simplify the IMAP setup, Airmail app provides settings from some of the major providers.
Please follow these steps to add your IMAP Account.
If starting a new setup of Airmail, please choose IMAP Generic from the list
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/754ee036-22e0-4640-b34f-1a0d56377a57Few readersAccount Setup | iCloud Import
The Airmail App on iOS and MAC OS X saves account information to iCloud, making it very simple to import these settings on a new device.
Although the settings are saved, permissions from mail accounts like GMAIL will need to be obtained again as the permissions are granted separately per device.
To retrieve your settings from iCloud, follow these steps.
If starting a new setup of Airmail, please choose Import from iCloud from the list:
![](https://storage.crisp.chat/users/helpdesk/websitFew readersSettings | Actions
The actions in this article refer to the Action Sidebar when viewing an email.
To access, the action sidebar, simply swipe from the right to the left while viewing an email, as shown in the example:
Set the Actions or Reorder
Tap the menu icon ≡ in the top left corner of the app, which will reveal the menu.
Tap on Settings.
Scroll down to ActioFew readersNotification Troubleshoot - Airmail for iOS
Airmail allows you to set separate notification settings for each account. If you are not receiving notifications please make sure to enable the below settings:
Real Time Inbox Monitoring is enabled in Airmail settings > Real time inbox monitoring
And check if the notification is enabled for each of the accounts under Airmail Settings > Tap on the account to enter account settings > Account NotificaFew readersContacts | Set as VIP
The advantages of a VIP contact:
It appears in the Sidebar Menu
Notification can be set to be allowed only for VIP contacts.
Mail items are grouped under the a VIP contact
Set contact as a VIP
Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu.
Tap on Contacts.
Tap on All Contacts.
Scroll to the contact and tap on it.
A summary of the contact will now be diFew readersIntegration - Workflow App
You can now send input to Workflow app and execute a wide range of workflows while using a single action.
Please make sure that you have downloaded the Workflow app in your iPhone/iPad to use all the examples which are described in this article.
Make sure that the Workflow app is enabled in Airmail Settings > Services > Send to Workflow.
Please note that 'Send to Workflow' action will only be available when you create a 'Custom Action'.
How does the Workflow app integration workFew readersMute Address - Airmail for iOS
Airmail now allows you to mute a particular address which will result in ceased notifications for all the 'Muted Addresses'.
How to mute an address?
Just open a message and tap the three dots button to access the actions. Choose 'Mute' from the list, the three dots action list is shown in the picture below.
OR
Just swipe to open up the 'Action List' as shFew readersSettings | Workflow
The workflow settings in Airmail app are there to make operation easier. This article focusses on workflow
settings.
The following options can be set:
Conversation:
With this workflow setting, conversations can be enableFew readersInterface | Composing Email
The Airmail Message composer is feature-rich and thus making it very versatile. This article will discuss all
the options extensively.
Create a new mail:
To create a new message, click on the new message icon
in the top right corner of the message list.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/b1a8c6c3-0Few readersTroubleshooting | iCloud Sync
If you are experiencing any problems with iCloud sync, please look through these common problems
associated with iCloud Sync.
Error Message: Verify your iCloud Credentials
If you receive the error 'Verify your iCloud Credentials' while trying to add an email account using iCloud
Import, please check the following:
Tap on Settings on your iOS DevicFew readersSiri - Airmail for iOS
Airmail supports sending messages with Siri command.
To enable this feature, please go to iOS Settings > Siri > App Support and enable Airmail from there. Please refer to the following screenshot.
Then simply command Siri "Send a message to Steve with Airmail" and the composer will open up asking you for the content of the message and then finally, commandFew readersSettings | Unified Inbox
Airmail App makes use of a unified inbox. This means that the main inbox, contains all the messages of all
the different mail accounts.
The app will automatically open in the Unified Inbox. It can also be accessed from the Sidebar Menu by
tapping on All Inboxes.
Remove account from Unified Inbox
Tap the menu icon ≡ in the top left corner on theFew readersTips to Improve iOS Background Activity
You can always benefit from the three points discussed in the following section to improve the sync and
activity for Airmail.
Generally, the background activity for Airmail depends on this question, "How many apps are you
using in background?" Therefore, if you limit the number of background apps, Airmail will get more priority for the background sync. This will also get Airmail to download the message bodies quickly.
Secondly, if you use Airmail regularly throughout the day, it willFew readersInterface | Customise Sidebar Menu
The Sidebar Menu is fully customizable. This article will look at the different options to customize it.
Customization Options
To edit the Sidebar Menu, simple click on the menu icon ≡ in the top left corner on the app, which will reveal the menu. Proceed to customize the menu by clicking on 'Edit'.
A list will display the options to customize the menu iFew readersInterface | Filters
Airmail App makes use of 5 different options to filter out unwanted messages. These filters can be used as
a stand-alone filter, or in combination with one or any of the other filters.
Locating the Filters
The filters are only available in the message list and will only be revealed when swiping downwards and
hide when swiping upwards.
Filters can be eFew readersDo Not Disturb - Airmail for iPhone
Airmail now has a new feature called 'Do Not Disturb'. This feature provides the notifications for the defined time period and stop them for the excluded time period. This is an individual account feature, so you can choose whether you want to enable this for all accounts or only some of the accounts.
To turn on this feature, please follow the procedure as explained below.
First go to Airmail Settings as shown in the picture below.
 and attachments to your iCloud Drive. Please note: iCloud Drive should be enabled to use this feature. Here is the article on how to enable iCloud Drive
This feature is now available in the 'Action List' and can be easily accessed as described below.
Saving on iCloud Drive while readinFew readersHow to Create iPhone Exclusive Signatures - Airmail for iPhone
Airmail now allows you to create signatures in iPhone which are restricted to the Airmail for iPhone app .
only. This too, can be customized per account, which means you can do this for the custom number of
accounts from your list or all of them.
To achieve this behaviour, please follow the steps as explained below.
Firstly, go to Airmail Settings as shown in the picture below.
 and hold the Airmail icon on the home screen. This will reveal 4 shortcut options.
2. Tap on the the shortcut to activate the action.
Airmail will now open ready to use the chosen action.
3D TouchFew readers