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• Read Receipts - Airmail for iOS - Only for old users

  Please note that the read receipts will not be available for the users who have bought the app from the App Store after the May 11, 2017 update This article explains all about using 'Read Receipts' in Airmail. 'Read Receipts' feature is used by senders of an email to track the messages - whether they have been read or not. Where to find the setting for 'Read Receipts'? Please go to Airmail Settings as shown in the picture below. ![](https://storage.crisp.chat/users/helpdesk/websitVery popular

• Sync iCloud settings - Airmail for iOS

  The purpose of iCloud Sync is to sync preferences and account between iOS and Mac OS X devices. With airmail app you have control over what settings can be synced. If you have problems with iCloud sync, please read the Enable iCloud Drive - Airmail for iOS Edit iCloud Preferences Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu. Tap on Settings Scroll down to iCloud Sync and tap on it.Popular

• Settings | Airmail Notifications

  This article will focus on the Airmail notifications that applies to all accounts. Account specific notifications will also be discussed in more detail here. Set & Customize Notifications Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu. Tap on Settings Scroll down to Notifications and tap on it. 4. Enable NotifPopular

• Font Size and Preview - Airmail for iOS

  Airmail now allows you to set default and customizable font sizes (Dynamic Fonts) and you can also customize the number of preview lines you want to see in the message list. To access this feature, please go to Airmail > Settings as shown in the picture below. Then go to 'Appearance Section of the Settings > Font Size and preview' as shown in the picture below.Some readers

• Smart Notifications - Airmail for iOS

  Airmail has introduced a new feature called 'Smart Notifications' which allows you to choose whether you want the notifications from the real contacts or all incoming messages. This means that you can wish to NOT get notified for every bulk mail message or newsletter or some similar sources. This allows you to get notifications of only IMPORTANT messages and not all of them. To achieve this behaviour, go to Airmail Settings. ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-Some readers

• iOS: Smart folder

  How to create a Smart folder on iOS version of Airmail Please follow these steps to create a smart folder in iOS version. Tap on the "Search" icon appearing at the top of the email list. Select the Purple colored folder appear in place of Search icon. ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/ee7023cSome readers

• Notification Troubleshoot - Airmail for iOS

  Airmail allows you to set separate notification settings for each account. If you are not receiving notifications please make sure to enable the below settings: Real Time Inbox Monitoring is enabled in Airmail settings > Real time inbox monitoring And check if the notification is enabled for each of the accounts under Airmail Settings > Tap on the account to enter account settings > Account NotificaSome readers

• Creating Signatures - Airmail for iPad

  In Airmail, you can easily create the signatures for your accounts, so that they are automatically shown each time you compose a new message. To create a signature for an account in Airmail, please follow the steps described below. Please go to Airmail Settings as shown in the picture below. Then choose the account for which you want to create a signatureSome readers

• Templates : Airmail for iOS

  Airmail now introduces "Templates" for iOS! You can create templates within the composer. You have to type the template content in the composer and then you can save it as template by tapping on template button. Please follow the screenshots below to create templates: To edit the previously created templates, please follow the steps- Select the template thatSome readers

• Interface | Labels

  Labels/Folders can be customized in Airmail app. This article will look at the different options for customizing folders. Customize a Label Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu. Scroll down to Labels and tap on it Tap on the preferred email account Now tap and hold on the label you wish to customize. The folder properties will now appear: ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9Some readers

• Block Address - Airmail for iOS

  Airmail now allows you to block a particular address which will result in ceased notifications and all the messages from blocked address will skip the inbox and move directly to the Archive folder. (Please note that the Gmail accounts have 'All Mail' folders for the archive purpose) How to block an address? Just open a message and tap the three dots button to access the actions. Choose 'Block' from the list, the three dots action list is shown in the picture below. ![](https://storage.criSome readers

• Custom Actions - Airmail for iPhone

  Airmail now offers 'Custom Actions' for iOS. What are 'Custom Actions'? 'Custom Action' provides you the capability to define a sequence of Actions, which you use for certain messages on a regular basis. The newly created Custom Actions will be added to the 'Action List' along with the previous actions. This way, you can simply choose to apply a Custom Action on a message as a simple action to save thFew readers

• Group Contacts: Airmail for iOS

  Airmail does not let the users to create groups within the app, but you can sync all the groups created on Apple contacts, Gmail contacts, and Exchange contacts. Import contact option should be enabled under the Gmail and Exchange account settings and clicking on Sync contacts within the Airmail settings will sync all the contacts and Groups from Gmail, Exchange, and Apple Contact app. ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/9963fd3f-f794-483Few readers

• Sync All Labels - Airmail for iOS

  Airmail has a new feature called 'Sync All Labels', which when enabled syncs all the labels with the server of the email whenever your iPhone is connected to the power source. This is an 'Individual account' feature, therefore, you will have to enable this for all accounts separately. To enable this feature, follow the procedures explained below. Firstly, go to Airmail Settings as shown in the picture below. ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2dFew readers

• Account Setup | IMAP in iOS

  IMAP is a generic protocol that is used by most email providers around the world. Make sure that the IMAP service is enabled before continuing. To simplify the IMAP setup, Airmail app provides settings from some of the major providers. Please follow these steps to add your IMAP Account. If starting a new setup of Airmail, please choose IMAP Generic from the list ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/754ee036-22e0-4640-b34f-1a0d56377a57Few readers

• Undo Send - Airmail for iOS

  Airmail now introduces a new feature known as 'Undo Send'. 'Undo Send' allows you to undo sending of a message that you have just sent, by tapping on the 'Undo Send' button. 'Undo Send' button is available at the bottom section of the message list.Right after you send a message you can set a particular time period as per your needs before which you can undo the sending of the message. Please refer to the picture below for the location of the 'Undo Send' button. ![](https://storage.crisp.cFew readers

• Integration - Workflow App

  You can now send input to Workflow app and execute a wide range of workflows while using a single action. Please make sure that you have downloaded the Workflow app in your iPhone/iPad to use all the examples which are described in this article. Make sure that the Workflow app is enabled in Airmail Settings > Services > Send to Workflow. Please note that 'Send to Workflow' action will only be available when you create a 'Custom Action'. How does the Workflow app integration workFew readers

• Interface | The Sidebar Menu

  Airmail app makes use of a customizable Sidebar Menu to make navigating the app easy and straightforward. This article only covers the basic features of the Sidebar Menu. To find out how to customize it, click here. How to access the Sidebar Menu Option 1: To accessFew readers

• Account Setup | iCloud Import

  The Airmail App on iOS and MAC OS X saves account information to iCloud, making it very simple to import these settings on a new device. Although the settings are saved, permissions from mail accounts like GMAIL will need to be obtained again as the permissions are granted separately per device. To retrieve your settings from iCloud, follow these steps. If starting a new setup of Airmail, please choose Import from iCloud from the list: ![](https://storage.crisp.chat/users/helpdesk/websitFew readers

• Dynamic Fonts - Airmail for iPhone

  Airmail now allows you to set a default and customizable font sizes (Dynamic Fonts) and you can also customize the number of preview lines you want to see in the message list. To access this feature, please go to Airmail > Settings as shown in the picture below. Then go to 'Appearance Section of the Settings > Font Size and preview' as shown in the picture belFew readers

• Airmail iOS URL Scheme

  Create Message URL Scheme: airmail://compose?subject=[subject]&from=[from]&to=[to]&cc=[cc]&bcc=[bcc]&plainBody=[plainBody]&htmlBody=[htmlBody] Example: airmail://compose? subject=Message%20subject&to=joe%40example.com&ann%40example.com&plainBody=Message%20body X-Callback from a differnt app airmail://x-callback-url/send?from=info%40email.com&subject=subj&to=infoto%40email.com&plainBody=hello&x-source=sourceapp&x-success=sourceapp%3A%2F%2Fsuccess&x-error=sourceapp%3A%2F%2Few readers

• Settings | Unified Inbox

  Airmail App makes use of a unified inbox. This means that the main inbox, contains all the messages of all the different mail accounts. The app will automatically open in the Unified Inbox. It can also be accessed from the Sidebar Menu by tapping on All Inboxes. Remove account from Unified Inbox Tap the menu icon ≡ in the top left corner on theFew readers

• Interface | Composing Email

  The Airmail Message composer is feature-rich and thus making it very versatile. This article will discuss all the options extensively. Create a new mail: To create a new message, click on the new message icon in the top right corner of the message list. ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/b1a8c6c3-0Few readers

• Settings | Workflow

  The workflow settings in Airmail app are there to make operation easier. This article focusses on workflow settings. The following options can be set: Conversation: With this workflow setting, conversations can be enableFew readers

• Troubleshooting | iCloud Sync

  If you are experiencing any problems with iCloud sync, please look through these common problems associated with iCloud Sync. Error Message: Verify your iCloud Credentials If you receive the error 'Verify your iCloud Credentials' while trying to add an email account using iCloud Import, please check the following: Tap on Settings on your iOS DevicFew readers

• Mute Address - Airmail for iOS

  Airmail now allows you to mute a particular address which will result in ceased notifications for all the 'Muted Addresses'. How to mute an address? Just open a message and tap the three dots button to access the actions. Choose 'Mute' from the list, the three dots action list is shown in the picture below. OR Just swipe to open up the 'Action List' as shFew readers

• Tips to Improve iOS Background Activity

  You can always benefit from the three points discussed in the following section to improve the sync and activity for Airmail. Generally, the background activity for Airmail depends on this question, "How many apps are you using in background?" Therefore, if you limit the number of background apps, Airmail will get more priority for the background sync. This will also get Airmail to download the message bodies quickly. Secondly, if you use Airmail regularly throughout the day, it willFew readers

• Contacts | Set as VIP

  The advantages of a VIP contact: It appears in the Sidebar Menu Notification can be set to be allowed only for VIP contacts. Mail items are grouped under the a VIP contact Set contact as a VIP Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu. Tap on Contacts. Tap on All Contacts. Scroll to the contact and tap on it. A summary of the contact will now be diFew readers

• Settings | Actions

  The actions in this article refer to the Action Sidebar when viewing an email. To access, the action sidebar, simply swipe from the right to the left while viewing an email, as shown in the example: Set the Actions or Reorder Tap the menu icon ≡ in the top left corner of the app, which will reveal the menu. Tap on Settings. Scroll down to ActioFew readers

• Interface | Customise Sidebar Menu

  The Sidebar Menu is fully customizable. This article will look at the different options to customize it. Customization Options To edit the Sidebar Menu, simple click on the menu icon ≡ in the top left corner on the app, which will reveal the menu. Proceed to customize the menu by clicking on 'Edit'. A list will display the options to customize the menu iFew readers

• TestFlight Notifications : Airmail for iOS

  You can control the notifications for the updates of Airmail beta from the TestFlight app. Please follow the steps below to unsubscribe from the notifications- Open the TestFlight app Open Airmail beta Notifications Disable mobile notification ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/7454e3a6-3e88-4122Few readers

• Interface | Filters

  Airmail App makes use of 5 different options to filter out unwanted messages. These filters can be used as a stand-alone filter, or in combination with one or any of the other filters. Locating the Filters The filters are only available in the message list and will only be revealed when swiping downwards and hide when swiping upwards. Filters can be eFew readers

• Follow Up Reminders - Airmail for iOS

  Airmail now introduces a new feature which will help you to set reminders on the outgoing messages, which can be turned on while sending. It reminds you at that set time if the message is not replied to before the specified time. You can toggle this feature ON from the composer itself as shown in the picture below. After tapping on the 'Remind Me' icon, youFew readers

• Do Not Disturb - Airmail for iPhone

  Airmail now has a new feature called 'Do Not Disturb'. This feature provides the notifications for the defined time period and stop them for the excluded time period. This is an individual account feature, so you can choose whether you want to enable this for all accounts or only some of the accounts. To turn on this feature, please follow the procedure as explained below. First go to Airmail Settings as shown in the picture below. ![](https://storage.crisp.chat/users/helpdesk/website/cda391dFew readers

• Widgets - Airmail for iPhone

  Airmail for iPhone has introduced widgets for iOS 10 or later version. These are of two types - Airmail To Do - Which displays the to do messages from Airmail. Airmail Inbox - Which displays the latest messages in Airmail. To include the widgets in Airmail, follow the steps below - Go to the widget screen, scroll down to the bottom of the page and follow the screenshot. ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/7657f578-87fe-4fd7-8bc2-Few readers

• Settings | Composer

  This article focusses on the settings to customise the email composer. Customize Composer Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu. Tap on Settings Scroll down to the composer section Edit Default Sender ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/a1Few readers

• How to Create iPhone Exclusive Signatures - Airmail for iPhone

  Airmail now allows you to create signatures in iPhone which are restricted to the Airmail for iPhone app . only. This too, can be customized per account, which means you can do this for the custom number of accounts from your list or all of them. To achieve this behaviour, please follow the steps as explained below. Firstly, go to Airmail Settings as shown in the picture below. ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/3b2ded81-da0b-455f-bbFew readers

• Account Setup | Google in iOS

  This article focusses on setting up a Google Account on Airmail. Please follow these steps to add your Google or Google Apps account. If starting a new setup of Airmail for iOS, please choose Google from the list Alternatively, click on the Menu icon ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/cd93764b-3995-42e8Few readers

• Siri - Airmail for iOS

  Airmail supports sending messages with Siri command. To enable this feature, please go to iOS Settings > Siri > App Support and enable Airmail from there. Please refer to the following screenshot. Then simply command Siri "Send a message to Steve with Airmail" and the composer will open up asking you for the content of the message and then finally, commandFew readers

• Enable iCloud Drive - Airmail for iPhone

  Airmail uses iCloud Drive for two purposes, of course, only if you allow Airmail to use it. 1. iCloud Sync Airmail syncs its preferences and accounts over iCloud to multiple devices. This helps you keep the app in sync with all the devices and eventually enhancing the experience while using Airmail on all platforms. This can only be done if you allow Airmail to use your iCloud Drive. You can find the detailed article about iCloud here. 2. Save Messages on iCloud Drive AFew readers

• Settings | Enable Global Address List

  Airmail is able to search for contacts in the Global Address List of Microsoft Exchange or Google Apps. By default this setting is disabled and needs to be enabled for the specific mail account. Enable Global Address List Tap ≡ the menu icon in the top left corner on the app, which will reveal the menu. Tap on the Google Apps or Microsoft Exchange Account Tap to enable Google Address List. If enabled, the button will be green. ![](https://storage.crisp.chat/users/helpdesk/wFew readers

• Swipe Actions - Airmail for iOS

  This article focusses on the left and right swipe actions while in the message list of the Airmail App. Note that a maximum of 4 actions may be assigned to swipe. Set & Reorder Swipe Actions Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu. Tap on Settings. Scroll down to 'Swipes' and tap on it. Choose toFew readers

• Creating Signatures - Airmail for iPhone

  In Airmail, you can easily create the signatures for your accounts, so that they are automatically shown each time you compose a new message. To create a signature for an account in Airmail, please follow the steps described below. Please go to Airmail Settings as shown in the picture below. 2. Then choose the account or which you want to create a signatFew readers

• Interface | Search

  This article will cover the easiest way to search for a message in Airmail for iOS. Tapping on the magnifying glass at the top of the message list, reveals the search toolbar: By starting to type in the search toolbar, messages wFew readers

• Notifications Based on Location - Airmail for iOS

  Airmail now allows you to get the notifications based on the locations that you choose in Airmail. This is an individual account setting, therefore you can choose whether you want this for all accounts or just a few of them. Please follow the instructions to enable this feature. Go to Airmail Settings as shown in the picture below. Then choose the accounFew readers

• Interface | Tap & Hold

  The Airmail app uses the Tap & Hold feature to enhance the user experience. This article will feature and briefly focus on where this feature can be used. Each feature will be discussed in detail in this article hereunder. 1. Multiple Selection To select multiple messages in the message list, simply tap and hold on any message to reveal a selection bar on the left. ![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/f8c9e22c-542d-484c-b98Few readers

• Settings | Touch ID

  With the latest update of Airmail, Touch ID is now supported to help secure your emails. Enable Touch ID Tap the menu icon ≡ in the top left corner on the app, which will reveal the menu. Tap on Settings Scroll down to the Advanced section 4. Tap on the Touch ID button to activate. If the button is green, Touch ID is enabled. If you are enablingFew readers

• Save to iCloud Drive - Airmail for iPhone

  Airmail now introduces a new feature called 'Save to iCloud Drive' which allows you to save your emails (in PDF form) and attachments to your iCloud Drive. Please note: iCloud Drive should be enabled to use this feature. Here is the article on how to enable iCloud Drive This feature is now available in the 'Action List' and can be easily accessed as described below. Saving on iCloud Drive while readinFew readers

• Integration - Day One - Airmail for iPhone

  Airmail has introduced a new integration with the app 'Day One' and you can easily send messages to 'Day One' easily. How to enable 'Day One' integration in Airmail? Please make sure that you have the app Day One already installed on your device and then follow the steps. Go to Airmail Settings. Choose 'Services' from the settings. Scroll down to the bottom of the 'Services' list to find 'Day One'. Turn the switch for 'Day One' green. How to send a message to 'Day One'Few readers

• Integration - Ulysses

  Airmail has introduced a new integration with the app 'Ulysses' and you can send messages to 'Ulysses' easily. How to enable 'Ulysses' integration in Airmail? Please make sure that you have the app Ulysses already installed on your device and then follow the steps. Go to Airmail Settings. Choose 'Services' from the settings. Scroll down to the bottom of the 'Services' list to find 'Ulysses'. Turn the switch for 'Ulysses' green. How to send a message to 'Ulysses'?Few readers

• iMessage Access for Attachments - Airmail for iPhone

  Airmail 1.3 now has the new feature which allows iMessage on your iPhone to access the attachments from Airmail. To access the Airmail attachments in iMessage, please follow the steps explained below. Go to iMessage and tap on the App Store icon as shown in the picture below. Then tap on the four dots icon as shown in the picture below. ![](https://storage.criFew readers

• Settings | Snoozes

  This article focusses on the Snooze actions within Airmail. Snooze can be actioned from the Action Bar while reading an email, or if set as a swipe action. The default timings can be set for each of the snooze options. The snooze options are: Set defaults for Snooze actions Tap the menu icon in the top left corner on the app, which will reveal theFew readers

• Interface | 3D Touch

  3D Touch is fully utilised in the Airmail app for iOS. This article showcases how 3D touch can be used. 3D Touch Shortcuts Tap (with pressure) and hold the Airmail icon on the home screen. This will reveal 4 shortcut options. 2. Tap on the the shortcut to activate the action. Airmail will now open ready to use the chosen action. 3D TouchFew readers