Two Step/Factor Authentication - Airmail for macOS
If you have an account enabled with the two step authentication method, then you may require an app
specific password to operate the account with Airmail as explained below.
iCloud Email Service
If you have an iCloud email address (with two step authentication enabled) and trying to add it to Airmail
using your regular password you will get the following error.
 account is the same as an Microsoft Exchange Account. To add an O365 account,
follow these steps
Go to "Add your email account" window and then choose Exchange.
Enter the details of your account in the window.
And then click on "Add" and the account will be added in Airmail.
If you are using Airmail for the first time, it automatically takes you to the "Add you email account" window
which looks as below
If you already have added an account in Airmail and want to add more accounts, please go to:Very popularImport/Export Accounts in Airmail - Airmail for macOS
You can easily import your backed up mail account settings with these simple steps.
Open Airmail App
Click on File in the Menu Bar
Choose Import Account Settings
4. Choose the folder where you exported the mail account settings. You will recognise the files with the
.ams extension e.g. "contact@xyz.com.ams"Very popularUninstall and Install Airmail - Airmail for macOS
Simple Uninstall and Reinstalling from the App Store
To accomplish this method, please move the app to trash from the applications folder as shown in the video below.
Then move to the App Store and re-install Airmail. If an App Store asks to pay again, make sure to log out
and login back to the App Store to avoid such situation.
Using this metVery popularSearch in Airmail - Airmail for macOS
The all-new search engine is much more efficient and enhanced than the old one now. It includes the
online search feature (searching for the results on the server database even if the database/messages are
not stored on Airmail locally).
The new search also allows you to use the Gmail Advanced Search Operators of which you can find a
reference from this link:
https://support.google.com/mail/answer/7190?hl=en
(Please note that fully supported Google Advanced Search Operators are ONLYVery popularSignature - Add Multiple Signatures - Airmail for macOS
Go to Preferences > Account settings (double tap the account listed) > Signature tab to change or add
signatures to your outgoing email messages. Signatures are created on a per-account basis, so you can
configure each email account with multiple signatures.
Additionally, you can control whether a signature is automatically added to a message (again, on a peVery populariCloud Sync - Airmail for macOS
Syncing your account settings with iCloud is the best way to keep your account settings safe. To enable this feature, please follow these simple steps
Open Airmail App
Open Airmail Preferences (⌘,)
Select the General Tab
There are 2 options tPopularContacts - Airmail for macOS
Airmail Address Book
If you send a message to, or reply to, someone who is not in your Address Book, that email address is stored in Airmail. At times, you may want to find or take other actions with this address, such as deleting it, and Airmail makes it easy to do this.
Go to Menu > Window > and select ‘Address Book’ which will bring up the screen shown below. To find a contact you can search for ‘Name’ or ‘Email Address’.
 - Airmail for macOS
Airmail makes sending mail to a contact group very simple. These groups can either be in your Apple
Contacts App or your Google Contacts.
Let’s get started.
Create Contact Group
To use a contact group, you will first need to create a group with contacts in either your Apple Contacts App or with Google Contacts.
Sync Contact Group with Airmail App
It is important to note that Airmail syncs contacts from Google and the Apple Contacts app upon opening
the AirmaPopularSend Later - Airmail for macOS
Please note that Airmail sends the scheduled messages even if the app is not running.
To schedule a message at a later time please follow these steps.
Open up the ‘Composer’ (New Message) window and compose the message that you want to send at
a later point of time.
Set the point of time at which you want to sendPopularKeyboard Shortcuts - Airmail for macOS
PopularTemplates - Airmail for macOS
How to create a template?
Go to Airmail Composer and compose a message as you do normally as shown in the screenshot below.
After you have composed your template, click on the 'Template' button from the toolbar of the Airmail Composer as shown in the screenshot below and choose 'Create Template'. Enter the desired name for the template and save it.
![PopularTroubleshooting Connection Issues - Airmail for macOS
There are many factors that can influence your internet connection that can cause problems with with
Airmail operation.
Some of these factors include:
A VPN Connection
A Proxy Server
Internet Security Software
SIMBL
BarTender
Slow/Faulty Internet Connection
Firewalls
Temporary issues with hosting company
It is important to note that any software or connection that controls or attempts to control on your Internet
connection, can affect Airmail’s ability toPopularSpamSieve - Airmail for macOS
Airmail does not have an inbuilt spam filter yet, it incorporates SpamSieve, a separate application which
must be purchased and installed - enabled by the user. The reason for this is because many email services,
like Gmail, have their own very good spam filters, so this option is left up to the Airmail user.
SpamSieve is a powerful Bayesian-based spam filter for filtering out the vast volumes of email space that
plague users. If SpamSieve is enabled in Airmail, it will automatically lPopularEmails are moving to Archive or All Mail folder automatically
If emails are moving directly to Archive folder or All mail folder (Gmail account) there can be following reason behind this:
Particular contact is added in Blocked list
Go to Airmail preferences > Favorites > Blocked list > enable and the list will appear in the side bar with other folders.
Please check if the contact is appearing under the Blocked list in side bar, if so, Control click the contact > DeleSome readersImport from Apple Mail
To import the 'On my mac' mailboxes from the Apple Mail app, please follow the steps below:
Make a local account by going to ‘Preferences > Accounts > +sign > Add Local Account.
Go to ‘Preferences > Accounts > [Local Account] > and choose Load message.
In the finder press, Command + Shift + G and enter ~/library/Mail
Choose V4 and the subsequent path.
Please note the 'subsequent pSome readersHide/Unhide - Folders/Labels - Airmail for macOS
Airmail allows you to hide/unhide the folders/labels. This feature allows you to hide/unhide them only in
Airmail and this action will not make any effect on the web-client.
Right click any folder/label in the list and a dropdown menu will appear, choose hide folder to hide it.
You will notice that the hidden folders are now in a faded color. Please see theSome readersMigrating to New HD - Airmail for macOS
When using the migration process, we have to copy the Airmail data from the Finder and therefore, there .
are chances that some part of it might get accidentally changed or removed resulting in the corruption of
data. So, the backing up of data is recommended before migrating, to save such instances.
For macOS 10.13 (High Sierra) or later
If you’re moSome readersCustomise View - Airmail for macOS
Airmail gives you 'Customized View' option in which you can show/hide the components of Airmail window
to suit your need. In the following picture, the components are explained as
Account List/Panel
Folder List/Panel
Message List/Panel
Message Preview Panel / Message Detail
You can toggle these panels ON/OFF using the three options, as shown in theSome readersSetting Airmail as the Default Email Client - Airmail for macOS
You can make Airmail as the default mail client for your OS X device.
To make Airmail your default mail client go to Apple Mail app preferences and set default mail reader as Airmail as shown below.
If the above process does not work, please follow the steps:
You can reset Apple's Preferences Database.
Open Terminal (Cmd+Space Bar and enter Terminal)
CoSome readersAlias Account Tutorial - Airmail for macOS
Alias accounts allow you to essentially merge one or more email addresses.
To add an alias account, follow these steps.
Open Airmail Preferences using the ‘Airmail’ menu at the top left of your screen, as shown below.
2. On the left side of the Accounts page a list of your email accounts appears. Select the email account
you’d like to add an alias to.Some readersHow to speed up your Airmail app - Airmail for macOS
If you Airmail app is running slow, there are following methods to speed it up; either through account
specific settings (only applicable to a specific email account), or universal settings (applies to app in
general).
Universal App Settings
Open the Airmail app
Open Airmail Preferences (⌘,)
Go to the Advanced Tab
Advanced Graphics Option:
Deselect "Animations and Transparency" to disable Advanced Graphics. This will only take effect once
you restart the app
![]Some readersGmail Categories
The Gmail categories are basically virtual folders/sections to categorize the messages in different sections like Primary, Social, Promotions etc.
Airmail Inbox will not show only the Primary emails (Airmail Inbox will contain all the messages from all the categories) in it and you can not avoid this behavior and to accomplish this - you will have to choose the Primary folder in the sidebar.
To enable these cateSome readersDelete Addresses from Airmail
You can delete all addresses appearing in Composer as auto suggestion and sync the Mac Contacts, Gmail account ones and Exchange account ones as a fresh start.
To do so, go to Airmail Window menu > show Airmail data > General > Addresses > addresses.db file > move it to Trash and then restart the app
 or by selecting an attachment on your computer using Finder and adding it to the message.
Drag & Drop
To use this method, open a new message window (or reply to an existing message) and drag and drop any
attachment and it will show inSome readersHTML Source Signature - Airmail for macOS
In Airmail you can use images and other various of objectives in the signature which are in HTML codes or
supported for HTML. If you already have created signature using Apple Mail or any third-party editor, you .
can simply copy them in rich-text and paste in the signature field without using HTML which is the quickest
way to add the signature.
In the following tutorial below there are two ways to add signature to Airmail and in the Screencast we
include how to add signature using thiSome readersBadge Icon - Airmail for macOS
Airmail has two choices for 'Badge Icon Number'. The function of 'Badge' is - it fetches the number of
unread messages which is used as a more preferred option and the second option is ‘count’, which would
display a count of your all emails in inbox and not just unread mails. Also, you can choose either unread
count or inbox count and by default Airmail has the unread count enabled for 'Badge'.
Whenever you receive new message from another sender Airmail will automatically update your doSome readersSync Contacts - Airmail for macOS
Airmail allows you to re-sync/update your contacts to Airmail if in some case, Airmail does not update itself
(Airmail updates the contacts on each re-start). However, Airmail has an option for enabling you to update
the contacts manually yourself. See the following screenshot with blue box below:
Once you’ve pressed the button Airmail will automatically feSome readersGmail Mappings - Airmail for macOS
Gmail supports two protocols POP3 and IMAP. But Airmail definitely recommends IMAP over POP3 protocol for better support and performance. Following the screenshot below, which shows you in the blue box that you’ll need to have IMAP option enabled in your Gmail Settings in order to get IMAP working with Airmail.
In the screenshot you could also see “Folder Size LimFew readersMarkdown Composer - Airmail for macOS
Airmail allows you to use Markdown formation in the composer window. Airmail also designed to work on .
Markdown formation which makes the writers and developers to send emails on custom body to make it
look more stylish where the receiver will be able to view the style of Markdown in rich-text.
Airmail supports full formations that works on Markdown there are no limitations just works like on other
editors for Markdown also you will able to use HTML formation alongside Markdown withoutFew readersDownload Old Messages - Airmail for macOS
Download Old Messages in Airmail is a feature that allows you to determine the volume of messages in
relation to the time period that you want to keep in Airmail. This option is useful if you want to save the disk
space and do not want the complete database to be downloaded locally from the servers.
To find this option, go to 'Airmail Preferences > [Account] > More' and here you willFew readersArchive an email - Airmail for macOS
To archive a message, simply right-click a message and choose ‘Archive’ as shown below.
Alternatively you can use the 'Swipe to Archive’ gesture. To do this, put your cursor over the message and
swipe two fingers from the left to the right of your trackpad. You should see a grey area appear on the left
side of the message, keep swiping your fingers until theFew readersQuick Filter Menu - Airmail for macOS
Airmail has a "Quick Filter Menu" which is located just above the messages list.
This menu allows the section of multiple filters.
Enable the Filter Menu
If the menu is not visible, it can be enabled oFew readersAirmail Icon - Dock/Menu Bar - Airmail for macOS
You can disable Airmail from being shown in the Menu Bar/Dock. Go to Preference > General and then you could see the option as shown in the picture below.
In the above screenshot you could see a blue box mark, it’s where you could choose either Dock or
Menubar and also you can choose Airmail being shown on both Dock as well as Menu bar.Few readersUnsubscribe - Airmail for macOS
You will find the option as shown in the picture below
You can add the Unsubscribe button in menu buttons and it will appear on the top of preview panel for quick access.
Please go to Airmail presences > Actions > Menu buttons 1/2/3/4 > Unsubscribe
Click on the Snoozes Tab which is as below
. Please follow the
picture below.
You can see all the messFew readersSave Sent Mail - Airmail for macOS
The 'Save Sent Mail in the Sent Folder' function is designed to create extra copies of your sent message. But this does not mean that the mails are sent twice to the receiver and this function only creates extra copy and stores them on the server 'Sent Folder', in case the server refuses to store your sent mail in the folder.
How can I disable the function of creating duplicate copies?
If you are getting duplicate copieFew readersBounce - Airmail for macOS
Bouncing an email sends a message to the email senders' server, which essentially says that your address
doesn’t exist. This can be used to prevent your email account getting spammed as spammers will often
remove you from an emailing list if your email account doesn’t exist.
To bounce an email, use the following steps:
Select the email you’d like to bounce by clicking on it.
Click on 'Messages' menu from the Menu Bar and choose ‘Bounce’ as shown below
(Shortcut: shift + cmd + BFew readersUsing Microsoft Exchange GAL - Airmail for macOS
The Global Address List is automatically enabled on your account, but you can make sure with these steps:
Open Airmail.
Open Airmail Preferences (⌘,)
Click on the settings icon next to the MS Exchange account.
Click on the 'Composer' tab
Make sure the "Global Address List" is ticked.
Click on "Save".Few readersFollow up Reminders
Airmail now allows you to set reminders ("remind me if no reply") on the outgoing messages. You will get
notification if the recipient does not reply to your email on the scheduled time.
It reminds you at that set time if the message is not replied to before the specified time.
You can toggle this feature ON from the composer itself as shown in the picture below.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/50c66d73-2db1-43b9-9e41-16cf8e615Few readersPreferences - Actions - Airmail for macOS
Airmail has a new ‘Actions’ tab in Airmail Preferences. ‘Actions’ allow you to customize your actions and
their order as per your liking. You can also enable the gmail shortcuts from selecting the option for ‘Gmail
Shortcuts’. Please refer to this link for Gmail shortcuts https://support.google.com/mail/answer/6594?hl=en
You can now customize the swipe actions for the left and the right sFew readersPreferences - Favorites - Airmail for macOS
Airmail has a ‘Favourites’ tab in Airmail Preferences. ‘Favourites’ now allow you to select the folders and
labels that should appear in the ‘Folder Panel’ in the sidebar as marked in the picture below.
You can also access the quick folder view from the ‘three dash’ icon in the folder panel, to gain a quick
access to any folder of any account, which is preseFew readersTodoist - Airmail for macOS
Airmail App allows for integration with Todoist. Airmail sends a message to Todoist, and creates a link back
to that email from the entry in Todoist.
How to enable the Todoist Integration?
Please go to Airmail Preferences > Services and login your Todoist account to enable the integration with
Airmail in order to use it.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9Few readersHow to make ‘Quick Reply’ the default behaviour in Airmail for macOS
When replying to an email in Airmail, the default behaviour is to open a new window. If you prefer to use
Airmail’s ‘quick reply’ feature to dash off a response, it is possible to make this the default behaviour when
you click on reply or use the reply-to shortcut key combination, 'Command'+'R'. This change is made for a
particular account, so it is an account specific option/preference.
Open Airmail Preferences and choose an account and click on the 'gear' icon to the right of that acFew readersReset Icons - Airmail for macOS
You can clean the image cache this will entirely refresh the new images for the cleared cache. You need to go to Preference > Advanced > Reset Icons.
Cleaning the image cache will enable you to fetch new images and remove the old ones that were corrupted during downloading of the message bodies. Therefore this action is performed for all accounts under Airmail datFew readersOmnifocus - Airmail for macOS
Airmail allows you to use OmniFocus to remind you to reply or act upon a message.
Ensure that you install and open OmniFocus at least once before opening Airmail and then go to
Airmail Preferences > Services and enable Omnifocus as shown in the picture below.
2. Right click an email and choose 'Send to' and then choose 'Create OmniFocus Task' (We recommenFew readersRedirect - Airmail for macOS
Redirecting a message is similar to forwarding a message, however, it will appear as if you sent it.
This means rather than indenting the message and adding the sender information to the email, only the
email content is used in the message. If you redirect an email that had people CC’d in to the email they will
also appear in the CC field.
To redirect a message, you can click on 'Messages' from the 'Airmail Menu Bar' and select 'RFew readersAdding a GoDaddy Account - Airmail for macOS
Please go to "Add your email account" window and then follow the steps to add a GoDaddy email account
using IMAP.
Click on the dropdown menu and choose IMAP.
Now type in the details of your GoDaddy Account using the reference from picture below.
 you’d like to attach
to the email in Finder or another app (e.g. your web browser).
Then drag and drop the image above the horizontal line which displays in the bottom section of the
composer as shown in the picture below:
 and attach the files from Google Drive in the Airmail
composer.
How to save a message to Google Drive from AirmFew readersData Detectors - Airmail for macOS
Airmail makes it easy for you to selectively choose what information you would like hyperlinked in your
displayed emails. The choices Airmail provides are URL links, dates, and phone numbers, or even a
combination of these. To select which ones you would like to see, go to Preferences > Advanced > and
click on the ‘Detect in messages’ drop-down window as in the screenshot below.
 and attach the files from Dropbox in the Airmail comFew readersTransfer or Clone a Message Between Accounts - Airmail for macOS
To ** Transfer a Message ** from one email account in Airmail to another email account, right-click on the
message within a folder, then select “Folder” > “Transfer to Account” > “Destination Account Name” >
“Destination Folder”. This will “move” the message (not clone it) and it will no longer be available in the
original email account. This action works for all email accounts, including local accounts.
To ** Clone a Message ** from one email account in Airmail to another emailFew readersIntegration - Bear
This article here describes about how to send a message from Airmail to create a new note in Bear.
Bear is a simple and elegant tool to organize your notes. Airmail adds the Bear integration to let you create a new note for the message that you send to Bear.
How to enable the Bear integration?
You can enable the integration in Airmail Preferences > Services as shown in the screenshot below
Click on the settings icon next to the MS Exchange account
Click on the Composer tab
Make sure the Directory Search is ticked
6. Click on Save
_ Using Google Apps Directory _
OnceFew readersHow to Get the Console Log - Airmail for macOS
Occasionally, in a support ticket request, an Airmail support staff member may ask you for the Console Log
for Airmail so we can debug the problem you have reported. Following is a simple procedure to obtain this
log and send it to us.
First, open the Console by clicking on “Spotlight” in the Menu Bar, type in “console” and hit “Return”.
This will open the Console.
![](https://storage.crisp.chat/users/helpdesk/website/cda391d2-f5f9-4dc6-bec0-935bb2d9a44e/b33e5af9-e760-40b5-b3d5-0898aFew readersPreferences - Advanced - Airmail for macOS
Airmail offers numerous ways to tune its behaviour and performance. Please note that these are 'App Wide'
options vs. "Account Specific" ones.Few readersShortcut - Select Messages from the Same Sender - Airmail for macOS
Click on a message to identify a sender.
Press the equal sign "="
All the message in the list with the same sender will be highlighted in grey.
You can easily notice in the message list above that - notifications@... is the sender of which all messages
are highlighted here.Few readersOneDrive - Airmail for macOS
Airmail can integrate with the One Drive. To enable the One Drive integration, please go to
Airmail Preferences > Services > One Drive and then click on 'Link One Drive' as shown in the picture below.
You can save the files and create links on One Drive (as .pdf files) and attach the files from One Drive in the
Airmail composer.
How to save a messagFew readersOperations Window - Airmail for macOS
The operations window is in Window > Operations. In the operations, you can see the progression of your actions which are shown as failed/completed/pending while Airmail operates your tasks with the server.
You can see them as shown in the picture below:
Click on the Advanced Tab
Click on the select box to deselect Advanced Graphics
Quit andFew readersDroplr - Airmail for macOS
Airmail can integrate with Droplr. To enable the Droplr integration, please go to Airmail Preferences >
Services and then 'Sign in Droplr' as shown in the picture below.
You can save the files and create links(drops) on Droplr (as .pdf files) and attach the files from Droplr in the
Airmail composer.
How to save a message to Droplr from Airmail?
PlFew readers